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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All KAPP products

The group "New Technologies" offers for review the products of the plant KAPP: gastronomy, pots, pressure cookers, saucepans, pans, roasters, scissors, knives, grinders, graters, slicers, multi-cutters, pineapple peelers, baking molds, chocolate reheaters, spoons, forks, tongs, tweezers, marmites, dispensers, carving stations, stands, boards, sugar bowls, bread baskets, thermopots tea makers, juicers, decanters, tea brewing presses, milk jugs, glasses, glasses, cups, wine glasses, mugs, buckets for ice and champagne, shakers, corkscrews, bar mats, strainers, bar spoons, jiggers, geysers, rimmers, narzanniki, mudlers, siphons, trays, ashtrays, containers, trolleys for transporting food, thermal boxes, racks, holders, trolleys for dishes, racks for plates, baskets for dishwashers
  • Tableware KAPP
    Tableware
    303520, 480200, 120210, etc.
  • Kitchen equipment KAPP
    Kitchen equipment
    310211, 80025, 440180, etc.
  • Dishes and baking supplies KAPP
    Dishes and baking supplies
    640100, 43023, 62021789, etc.
  • Table setting accessories KAPP
    Table setting accessories
    52030003, 68012, 43033, etc.
  • Catering supplies KAPP
    Catering supplies
    540101, 560120, 550120, etc.
  • Dishes for serving dishes KAPP
    Dishes for serving dishes
    4605001, 4605002, 530110, etc.
  • Beverage equipment and supplies KAPP
    Beverage equipment and supplies
    60020018, 58060350, etc.
  • Bar equipment KAPP
    Bar equipment
    620159, 4313004, etc.
  • Containers for food transportation KAPP
    Containers for food transportation
    480100, 505531, 355330, etc.
  • Baskets for dishwashers KAPP
    Baskets for dishwashers
    505461, 480110, 507611, etc.

NEW TECHNOLOGIES GROUP

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